When the information technology staff preparation for improvements, especially a VoIP upgrade, much of attention is compensated to servers, applications, switches, routers, and network security. Just about no attention is compensated to the core network services that enable users to use all these fancy new systems, and are in all cases essential for VoIP to even function at all.
If users are not able to use the applications that they call for over the network, or if customers are unable to access the Internet-based Web services or applications that they require , all business transactions come to an critical halt . Since application access is so critical , it is value the calculate to look at how to get on to sure everything in the logic facility reliably.
There are four core network services that have to be running properly for users to be able to access their applications. These are:
- DHCP stands for Dynamic Host Configuration Protocol. This service is what gives the addict an IP address on the internal network as soon as they connect. No network traffic can take house lacking having an IP address, as well as the other information that the DHCP service provides, which is a default route and the IP addresses of the DNS servers. What most people don’t know is that usually the DHCP service is handled by a non-redundant Windows box , or by a router that provides small visibility into the operation of the service. DHCP is de rigueur for VoIP systems.
- DNS stands for domain first name service. This service is what translates straightforward to remember names on the network, be fond of a URL in an application , to the IP addresses that the applications running on workstations call for . Lacking DNS, any network-based applications can’t be used. DNS is most often provided centrally by redundant windows servers, and externally by multiple small Linux boxes running BIND. Sorry to say, sometimes the Windows DNS service has stability issues, and it is hard and miscalculation prone to update the BIND settings on the Linux boxes.
- NTP stands for network calculate protocol. There are loads of applications that demand proper calculate on the servers and workstations, especially SIP-based accent applications and network security applications. NTP is in most cases served from redundant windows servers.
- IPAM stands for IP address management. It is vital to have an overall IP address management application in order to get on to sure that DHCP and DNS are working properly. Entire new subnets are extra in a VoIP use, so this is especially high priority at that calculate.
As you are able to see, high availability core network services are critical to the proper operation of everything on the network, and especially VoIP. In your at that calculate upgrade plotting administer , it is beneficial to look at improving the availability of the core network services of DHCP, DNS, NTP, and IPAM.
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