A hosted VoIP solution enables your business to connect to a telephone platform located off site. Most providers use a “data centre” type facility to house the telephone platform with a high emphasis on security, reliablity, resiliance (many sites have mirrored equiment at 2 diffferent locations) and flexability (an abundance of end user features).

The typical benefits of this type of solution are-

- Cost savings  – with a hosted VoIP solution you don’t need to worry about owning, installing or maintaining a telephone system.

- Future proof – You don’t have to own a major piece of equipment that one day you will have to replace.

- Lower call rates – Generally calls are at a lower cost using a hosted VoIP platform

- Improved communications efficiency with feature rich IP features – Advanced call management features – giving you the functionality of a phone system and much more.

- Control and management of your office phone system – Web portal based feature management and remote support.

- Easy to install – Make the most of your Broadband connection enabling you to get a telephone system up and running easily and quickly .

Disadvantages of Hosted VoIP can include-

- Less control over the systems security and redundancy – you are in the hands of your chose supplier.

- Potentially higher on-going monthly seat rental/service costs, depending on the solution provider.

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