A hosted VoIP solution enables your business to connect to a telephone platform located off site. Most providers use a “data centre” type facility to house the telephone platform with a high emphasis on security, reliablity, resiliance (many sites have mirrored equiment at 2 diffferent locations) and flexability (an abundance of end user features).
The typical benefits of this type of solution are-
- Cost savings – with a hosted VoIP solution you don’t need to worry about owning, installing or maintaining a telephone system.
- Future proof – You don’t have to own a major piece of equipment that one day you will have to replace.
- Lower call rates – Generally calls are at a lower cost using a hosted VoIP platform
- Improved communications efficiency with feature rich IP features – Advanced call management features – giving you the functionality of a phone system and much more.
- Control and management of your office phone system – Web portal based feature management and remote support.
- Easy to install – Make the most of your Broadband connection enabling you to get a telephone system up and running easily and quickly .
Disadvantages of Hosted VoIP can include-
- Less control over the systems security and redundancy – you are in the hands of your chose supplier.
- Potentially higher on-going monthly seat rental/service costs, depending on the solution provider.
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