VoIP is important because, for the first time in over a 100 years, the way people communicate is about to change. In addition to being able to use the telephones we have today to communicate in real-time, we also have the possibility of using IP and wireless phones. Videophones will also become more accessible alowing a person be able to see who they are calling,
An important area also to point out is that VoIP is not limited to purely voice communication. VoIP infact means voice, video, and data conferencing. Real-time text communication (ToIP) and video conferencing as an example, can be put under the umbrella the VoIP.
VoIP also brings the benefits of having the ability to integrate a fixed telephone or videophone with the PC. You can use a computer entirely for voice and video communications with the addition of a softphones, use a telephone for voice and the computer for video, or you can simply use the PC in conjunction with a separate voice/video phone to provide data conferencing functions, digital whiteboarding, application sharing, and live text chat.
VoIP also enables the ability for you to use a single high-speed broadband connection for all of your voice, video, and data communications (widely know as convergence) and is one of the main drivers for corporate interest in VoIP technology. The benefit of VoIP convergence should be fairly obvious, by using a single data network for all communications, it is possible to reduce the overall maintenance and implementation costs. The benefit for both home and business customers is that they now have the opportunity to choose from a much larger selection of service providers to provide voice and video communication services. Since the VoIP service provider can be located anywhere in the world, a person with Internet access will not be geographically restricted in their selection of service providers and will not be bound to a single Internet service provider.
To summarize VoIP can help people communicate in more ways.
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